Epic Refuel Program Manager

Epic Refuel Program Manager

Location : Dallas, TX (frequent travel required)

Start Date : January 2026 (scoping and checklist preparation)

Delivery Timeline : April 2026 – April 2028 (approx. 2 years)

Employment Type : Contract, Program Leadership - at minimum 18 months

Position Overview

The Epic Refuel Program Manager will lead a multi-year initiative to realign and optimize the hospital's Epic EHR environment through Epic's Refuel methodology. This hospital, one of the first in Texas to adopt Epic (since 1998), has developed extensive custom solutions that predate Epic Foundation. The Program Manager will oversee the transition to standardized workflows, ensure organizational change management (OCM) success, and deliver the program from a high-level strategic perspective while coordinating tactical execution.

Key Responsibilities

Program Leadership & Delivery

• Define scope, roadmap, and deliverables for the Epic Refuel initiative.
• Oversee all phases of the program : assessment, design, build, testing, training, and go-live.
• Ensure alignment with Epic Foundation standards while preserving critical custom workflows.
• Manage a 2-year delivery timeline with clear milestones and checkpoints.

Organizational Change Management (OCM)

Stakeholder Engagement

Project Execution & Oversight

Travel & Onsite Presence

Qualifications

Required

Preferred

Why This Role Matters

This hospital has been innovating with Epic since 1998, long before Epic Foundation standards were established. The Refuel Program Manager will play a pivotal role in modernizing and standardizing the system, ensuring the hospital can leverage Epic's latest capabilities while honoring decades of custom development. Success in this role will directly impact clinician efficiency, patient care quality, and organizational sustainability.

Summary

This is a strategic, high-level program leadership role requiring both hands-on delivery oversight and organizational change management expertise. It's ideal for a seasoned Epic leader who can bridge technical optimization with cultural transformation.