Manager - Project Owner - Automation Team

Manager, Product Owner

The Automation Team supports the implementation of strategic initiatives for the Utilization Management (UM) Clinical Services organization. These initiatives leverage advanced technologies such as artificial intelligence, rules engines, predictive analytics, intelligent character recognition, and cognitive AI to automate UM transactions, streamline workflows, and improve the experience for both providers and members.

This role is for a Manager, Product Owner within the Automation Team. The Manager will be responsible for supporting the delivery of multiple automation features from concept through implementation. They will work closely with business stakeholders to understand feature goals and partner with IT and architecture teams to define and deliver functional solutions. This includes documenting detailed business and technical requirements, user stories, and process flows to guide development efforts.

Key Accountabilities :

• Contribute to and support the product vision and roadmap for assigned automation features and initiatives.
• Translate business goals into user stories and acceptance criteria in collaboration with business and technical teams.
• Participate in backlog grooming, sprint planning, and prioritization to ensure timely delivery of high-quality features.
• Work with cross-functional teams including clinical, business, and IT partners to align on requirements and outcomes.
• Support tracking and communication of progress, risks, and issue resolution across features and projects.
• Identify opportunities to improve automation features, workflows, and user experience.
• Assist in defining success metrics and reporting on performance and value delivered.

Required Qualifications :

Preferred Qualifications :

Education :

Bachelor's degree in Business, Healthcare Administration, Computer Science, or a related field. Equivalent experience (68 years) in systems, technology, standards, and process improvement may be considered.

Anticipated Weekly Hours : 40

Time Type : Full time

Pay Range : The typical pay range for this role is : $66,330.00 - $145,860.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

We anticipate the application window for this opening will close on : 11 / 30 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.