Account Manager-AR (DOT 10k) - Little Rock, AR

Overview

Mission

To sell new tires, retreads, and tire service to commercial customers, maintaining healthy customer relationships and growing the customer base.

Essential Duties

• Sell commercial, truck, and OTR sales / service, including retreads
• Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed.
• Resolve customer concerns or complaints as they arise
• Follow pricing policies which will provide satisfactory gross margins
• Meet goals and sales quotas set by supervisor
• Maintain a clean vehicle to reflect the proper corporate image to the public
• Maintain proper telephone answering techniques
• Solicit new accounts
• Report information on a regular basis to Purcell's sales management tool
• Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
• Embrace Purcell's culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

Pay and Benefits

Drug Testing

Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.

Required Education, Experience, Licenses & Certifications

Required Knowledge, Skills, & Abilities (KSA's)

Job-Specific KSA's :

Tools & Technology KSA's

Cognitive KSA's

Communication KSA's

Physical KSA's

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