Spa Front Desk Wellness Advisor

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

At City Cave Spa Flagler Village, our mission is to give life back to humanity. Our Front Desk Wellness Advisors are key to both the guest journey and our practice growth welcoming guests, uncovering their WHY, guiding them to the right solutions, and helping them stay committed to their wellness long-term.

What Youll Do

• Be the warm, welcoming face of City Cave ensuring every guest feels cared for from arrival to departure.
• Discover each guests WHY and connect it to the right next step in their wellness journey.
• Educate guests on services and confidently recommend Intro Packs, Memberships, Rebookings, and Enhancements.
• Contribute to team goals of 30%+ conversions (with 40% as the stretch goal) for packages and rebookings, including massage.
• Invite happy guests to leave Google reviews, helping to grow City Caves reputation and reach.
• Support spa presentation maintaining a polished, guest-ready environment at all times.
• Contribute to growth initiatives: capturing social media content, assisting with events, and collaborating with the team to deliver an exceptional experience.

What Were Looking For

• 1+ year guest-facing experience in spa, wellness, fitness studio, or hospitality.
• Proven ability (or strong potential) in solution-based sales turning guest needs into memberships, packages, and rebookings.
• Excellent communication skills, with a natural ability to connect and build trust.
• Reliable, professional, detail-oriented, and driven to grow with the brand.
• Weekend and evening availability (FridayMonday required).

Why Join City Cave Spa?

• Competitive hourly pay + commissions for conversions.
• Flexible scheduling (10am3pm, 3pm9:30pm rotations).
• Free & discounted Float Therapy, Infrared Sauna, and Massage.
• A supportive, high-performing team environment.
• Be part of a brand thats redefining what it means to be a wellness spa.