Quality Improvement Resource

Quality Improvement Resource

Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 180+ senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the "Service Center," a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT, and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.

Something else that sets us apart from other companies is the quality of our most valuable resources our people! We are dedicated to living out our culture as defined by our core values, "CAPLICO" :

C ustomer Second

A ccountability

P assion for Learning

L ove One Another

I ntelligent Risk Taking

C elebrate

O wnership

By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success.

Duties and Responsibilities

• In partnership with Field Leaders, oversees the development, implementation, and management of quality for Home Health operations.
• Works collaboratively with other Pennant Resources to address any areas identified for improvement and development.
• Interacts with local Pennant and partner clinical and operational leaders to facilitate goals and directives from the Quality Team and share best practices in those interventions.
• Partners with the Quality Team to create a culture of quality, safety, and continuous improvement through innovative approaches in engaging staff, agency leaders, and Pennant resources.
• Analyzes data, interprets trends and significant variances as opportunities to improve outcomes.
• Leads initiatives that support improvement of organizational processes for clinical care delivery, business operations, and administration.
• Collaborates with the leadership team in identifying opportunities for improvement.
• Research best practices, national and regional benchmarks, and industry standards.
• Collaborates with Clinical Operations and Compliance staff to develop effective internal controls and corrective action plans that promote adherence to applicable state / federal laws and the program requirements of accreditation agencies and payer sources.
• Creates value through quality improvement initiatives and alignment related to clinical performance.

Qualifications

We are committed to providing a competitive Total Rewards Package that meets our employees' needs.

From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.

Compensation : DOE

Type : Full Time

Location : Hybrid, Nashville, TN

If interested in this position, please submit a resume for consideration. We look forward to hearing from you!