Account Supervisor- Logistics and Transportation

Account Supervisor

Summary

The Account Supervisor will manage asset utilization and drivers to ensure a high delivery of customer service and fleet profitability. Additional, the Account Supervisor assists, coaches, and mentors deliver with all trainings of employees and administrative operations.

Position Responsibilities

• Direct and indirect management of drivers, office staff and customer account(s).
• Direct management and oversight of the Transportation Network Coordinators' and Logistics Coordinator's' day to day operations.
• Management of freight, including management of drivers' hours under DOT regulations to ensure freight is delivered in a safe and timely manner.
• Manage use of all assets including trucks and trailers with an emphasis on utilization which may include slip-seating for some local accounts.
• Be a leader in encouragement and enforcement of company's safety standards. Work with Safety department to track trends, be proactive and determine root causes and solutions for accidents and other safety concerns. Manage compliance of drivers and safety training requirements monthly.
• Communicate with customer proactively and professionally. Work to ensure all freight commitments are being met and customers' needs are addressed timely. - Working to avoid lapses in communication that may affect the customer.
• Handle urgent situations in a professional manner.

Essential Job Requirements May Include, But Not Limited To

Job Qualifications May Include, But Not Limited To

Physical Requirements

Education and Experience

Working Environment and Conditions