IT Service Guru (Rapid Response & Field Technician)

Bluetek IT Solutions is looking for an energetic and motivated IT Service Guru who thrives in a fast-paced environment where every day brings something new. This role combines our Rapid Response responsibilities with hands-on Field Technician work — one position , two exciting sets of responsibilities.

If you're the kind of person who loves solving IT issues, enjoys being out in the field helping clients, and doesn’t mind rolling up your sleeves to deploy equipment, deliver hardware, and support real-world tech environments, this is the job for you.

This is not a remote position. You’ll work on-site in our Mechanicsburg office and travel to client locations as needed to support installations, pickups, deliveries, and onsite troubleshooting.

What You’ll Be Doing

Rapid Response Duties

• Providing stellar IT support for desktops, laptops, mobile devices, printers, phones, and more
• Troubleshooting Windows OS, Office 365 issues, email problems, and common user challenges
• Responding quickly to incoming tickets to keep client operations running smoothly
• Working alongside senior techs and learning new systems daily
• Delivering friendly, confident, customer-focused support

Field Technician & Deployment Duties

This is a hands-on, varied, and rewarding role where you’ll see the impact of your work every single day.

Why Join Bluetek?

Requirements

What We’re Looking For

Bonus Points

Benefits

💰 Competitive salary

🏦 401k with 5% match

🏖 Vacation : 2 weeks first year, 3 weeks after year two

🦷 Medical, dental, and vision insurance

🎉 Paid holidays

🍕 Pizza Fridays

⚡ Energy drinks always stocked

📚 Weekly training sessions to stay sharp