Talent.com
Technical Support Engineer
Technical Support EngineerEchoStar • East Hampton, VA, United States
No longer accepting applications
Technical Support Engineer

Technical Support Engineer

EchoStar • East Hampton, VA, United States
25 days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $18.50 / Hour

    Create a job alert for this search

    Technical Support Engineer • East Hampton, VA, United States

    Related jobs
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocations • Chesapeake, Virginia, United States
    Full-time
    A company is looking for a Technical Support Engineer to troubleshoot and solve complex customer technical issues.Key Responsibilities Implement strategic business decisions and influence peers f...Show more
    Last updated: 30+ days ago • Promoted
    Senior Customer Support Engineer

    Senior Customer Support Engineer

    VirtualVocations • Newport News, Virginia, United States
    Full-time
    A company is looking for a Senior Customer Support Engineer to troubleshoot and resolve technical issues related to video conferencing solutions. Key Responsibilities : Resolve complex support issu...Show more
    Last updated: 28 days ago • Promoted
    Technical Support Specialist

    Technical Support Specialist

    Sayres Defense • Virginia Beach, VA, USA
    Full-time
    Quick Apply
    Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training mate...Show more
    Last updated: 10 days ago
    Support Desk Engineer

    Support Desk Engineer

    Endurance IT Services • Virginia Beach, VA, us
    Full-time +1
    Quick Apply
    We are seeking a dedicated Support Desk Engineer for a full-time direct hire opportunity.This role is crucial for ensuring client satisfaction at Endurance IT (EIT). The Support Desk Engineer will u...Show more
    Last updated: 21 days ago
    Lead Software Engineer, Full Stack (Python, Java, AWS)

    Lead Software Engineer, Full Stack (Python, Java, AWS)

    Capital One • NORFOLK, Virginia, United States
    Full-time +1
    Lead Software Engineer, Full Stack (Python, Java, AWS).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, in...Show more
    Last updated: 25 days ago • Promoted
    Lead Software Engineer - Full Stack

    Lead Software Engineer - Full Stack

    Capital One • WILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Software Engineer - Full Stack.Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and itera...Show more
    Last updated: 30+ days ago • Promoted
    Lead Platform Engineer (Citrix)

    Lead Platform Engineer (Citrix)

    Capital One • WILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Platform Engineer (Citrix).Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative...Show more
    Last updated: 14 days ago • Promoted
    Sales Engineer Technical Consultant

    Sales Engineer Technical Consultant

    VirtualVocations • Norfolk, Virginia, United States
    Full-time
    A company is looking for a Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos. Key Responsibilities Give product demos for sales, product train...Show more
    Last updated: 1 day ago • Promoted
    Lead Software Engineer, Backend (Python / Go / Java, AWS)

    Lead Software Engineer, Backend (Python / Go / Java, AWS)

    Capital One • WILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Software Engineer, Backend (Python / Go / Java, AWS).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inc...Show more
    Last updated: 25 days ago • Promoted
    Lead Software Engineer (Tech Lead)

    Lead Software Engineer (Tech Lead)

    Capital One • NEWPORT NEWS, Virginia, United States
    Full-time +1
    Lead Software Engineer (Tech Lead).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterati...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Support Engineer

    Senior Technical Support Engineer

    VirtualVocations • Norfolk, Virginia, United States
    Full-time
    Technical Support Representative for a SaaS platform (Remote).Key Responsibilities Provide troubleshooting and guidance on Rave products, managing support requests in a timely manner Conduct tra...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Manager

    Technical Support Manager

    VirtualVocations • Chesapeake, Virginia, United States
    Full-time
    A company is looking for a Technical Support Manager to lead their global technical support organization.Key Responsibilities Lead and develop a global team of Technical Support Engineers, foster...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Analyst

    Technical Support Analyst

    VirtualVocations • Chesapeake, Virginia, United States
    Full-time
    A company is looking for a Technical Support Analyst.Key Responsibilities Manage and respond to over 500 support tickets monthly while maintaining a high customer satisfaction rating Provide tim...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Support Engineer

    Cloud Support Engineer

    InMotion Hosting • Virginia Beach, VA, US
    Permanent
    Quick Apply
    We’re looking for a Cloud Support Engineer to serve as a trusted technical partner to our customers.In this role, you’ll combine deep technical expertise with a strong customer focus, e...Show more
    Last updated: 30+ days ago
    Lead Software Engineer, Full Stack

    Lead Software Engineer, Full Stack

    Capital One • WILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Software Engineer, Full Stack.Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterati...Show more
    Last updated: 30+ days ago • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocations • Portsmouth, Virginia, United States
    Full-time
    A company is looking for a Technical Customer Support Specialist for 3D Modeling Software.Key Responsibilities : Establish rapport with customers through empathetic and professional interaction M...Show more
    Last updated: 30+ days ago • Promoted
    Junior Support Engineer

    Junior Support Engineer

    VirtualVocations • Chesapeake, Virginia, United States
    Full-time
    A company is looking for a Junior Support Engineer who provides technical support and monitors systems to resolve operational issues. Key Responsibilities : Respond to and troubleshoot issues repor...Show more
    Last updated: 30+ days ago • Promoted
    Applied Technology Engineer

    Applied Technology Engineer

    Spektrum • Norfolk, Virginia, United States
    Full-time
    Quick Apply
    Spektrum have a wide range of exciting opportunities in several global locations.We are always looking to add great new talent to our team and look forward to hearing from you.Spektrum supports ape...Show more
    Last updated: 28 days ago
    Lead Software Engineer, Full Stack (Enterprise Platforms Technology)

    Lead Software Engineer, Full Stack (Enterprise Platforms Technology)

    Capital One • WILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Software Engineer, Full Stack (Enterprise Platforms Technology).Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, col...Show more
    Last updated: 30+ days ago • Promoted
    Lead Software Engineer, Full Stack, Bank Tech

    Lead Software Engineer, Full Stack, Bank Tech

    Capital One • WILLIAMSBURG, Virginia, United States
    Full-time +1
    Lead Software Engineer, Full Stack, Bank Tech.Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, ...Show more
    Last updated: 30+ days ago • Promoted