SeniorStaff Content Designer

About Us :

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. Powered by technology we are a three-sided marketplace that empowers providers augments insurance payors and serves patients. Following the mass increase in depression and anxiety the need for accessibility is more important than ever. To make our vision for mental healthcare a reality were building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021 weve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. Weve raised more than $178mm of funding from Sequoia Capital Transformation Capital TCV SignalFire and others.

The Opportunity :

Were seeking a Senior / Staff Content Designer to craft clear inclusive and trustworthy product experiences across our client and provider products.

Youll work end-to-end : defining content strategy shaping value propositions building language systems and writing the UI copy that powers critical workflows. The right candidate brings strong product instincts comfort with ambiguity and the ability to translate complex mental and behavioral healthcare and insurance concepts into language that helps people move forward with confidence.

What Youll Do :

• Lead content strategy for your surfaces and journeys for our core products and features by partnering with Product Design Research and Ops to uncover explicit and latent customer needs then map business goals to those needs to define messaging across channels and touchpoints
• Craft compelling prioritized value propositions that through complexity define message hierarchy and decide where messages matter most across the journey
• Write product content at every fidelityfrom prompts labels and error states to onboarding notifications and long-form helpexplore multiple options tone shifts and manage risk and safety explaining trade-offs with confidence
• Shape and evolve content systems style guidelines and reusable frameworks to scale consistent experiences across the platform
• Audit existing content for inclusivity clarity and tone ensuring outputs align with Grow Therapys mission and voice
• Bring clarity to complex domains by translating healthcare jargon into approachable language; partner with Legal and Clinical early and often to align on compliant human-centered solutions
• Work directly in Figma and product prototypes; plan research with product managers / designers / researchers to validate comprehension trust and usability
• Drive cross-functional alignment by facilitating workshops making crisp recommendations managing stakeholders and documenting decisions as guidelines and best practices

Youll Be a Good Fit If You Have :

Requirements :

Role Details :

Hybrid Commitment : $182000 - $227000 USD annually

This role can be hybrid (onsite from our NYC San Francisco or Seattle hub location three days per week : Tuesday Wednesday Thursday ) or fully remote. Both arrangements include travel 23 times per year (e.g. company and department offsites).

The base compensation for this role will vary depending on several factors including relevant experience qualifications and the candidates working location.

Full Time Employee Benefits :

Research shows that some groups hesitate to apply unless they meet every qualification. If youre excited about this role but dont check every box we encourage you to apply. At Grow we value diverse experiences transferable skills and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Use of AI Tools : By submitting your application you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically we use a third-party AI tool Gem to assist in the initial screening of resumes . This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. I mportantly no hiring decisions are made by the AI tool . All decisions about which candidates move forward are made by our human recruiting team after independent review. More information about Gems approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website. We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work or would like more information about how your application will be processed please contact us at . If you require an accommodation due to a disability or have concerns about the use of AI in the hiring process please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.

Required Experience :

Staff IC

Key Skills

Income Tax,General Maintenance,Content Writing,Flash,Application Programming

Experience : years

Vacancy : 1

Monthly Salary Salary : 152000 - 190000