Corporate Shift Supervisor

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job : it’s a meaningful career.

Summary : Directs the activities of associates during a specific shift and ensures that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities :

• Provides training and creates work schedules.
• Evaluates the performance of workers, rewards high performers and disciplines associates who fail to meet reasonable standards of performance.
• Prepares production or sales reports for management; ensures unit meets expectations for quality, productivity and safety.
• Acts as the contact person for associates with complaints or requests for time off.
• Acts as a mentor, develop employees and encouraging associates to set goals and strive for advancement within the organization.
• Performs other duties as assigned.