Customer Service Representative

Job Description

Job Description

A local client is looking to hire a flexible and customer-focused Area Customer Service Coordinator to support multiple client locations across downtown San Francisco and occasionally in San Rafael. This is a temp-to-perm opportunity for someone who thrives in dynamic environments and is passionate about delivering exceptional service.

Key Responsibilities :

Provide support across various service areas including mailroom, shipping & receiving, copy / production center, reception, hospitality, and conference room setups.

Rotate between customer sites daily, adapting to different environments such as law firms, retail corporate offices, and warehouses.

Work independently or collaboratively with Our client team members depending on site staffing.

Absorb training effectively, take initiative, and maintain high standards of service.

Assist with on boarding, cross-training, and procedural documentation.

Support implementations, expansions, and coverage for absences or vacations.

Maintain accurate expense reports and follow Clients’s reimbursement policies.

Requirements :

Education : High school diploma required; post-secondary education preferred.

Experience : Minimum 12 months of related customer service experience.

Skills :

Intermediate proficiency in Microsoft Office and common software applications.

Strong communication, adaptability, and problem-solving skills.

Ability to lift up to 50 lbs and perform tasks involving standing, walking, bending, and pushing / pulling equipment.

Basic math and organizational skills.

Ability to work independently and in team settings.

Must be able to travel locally between sites (up to 40–50 miles if needed).

Reliable transportation required; valid driver’s license

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here :

https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here :

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.