Community Associate

Community Associate

This position will not become available until after 11 / 20 / 25. Responsibilities include setting up remote hearings via MS Teams, processing Guardian Ad Litem requests, assisting with invoice verification, processing vendor payments, preparing reports, ordering supplies, managing database entries, processing litigation hold notices, producing audio and video recordings, coordinating administrative hearing files, assisting at the receptionist desk, and preparing hearing files for microfilming.

Additional Information : NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). NYCHA residents are encouraged to apply. NYCHA provides benefits including medical coverage plans, deferred compensation plans, and a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS). Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Minimum Qualifications : High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or education and / or experience which is equivalent to the above.

Preferred Skills : Knowledge of Termination of Tenancy Procedures, Grievance Procedures, Section 8 Administrative Hearings Procedures, and Applicant Appeal Procedures. Minimum of two years full-time satisfactory general secretarial experience and two or more years' experience interacting with residents and with the public. Ability to work in a fast-paced judicial environment. Excellent communication skills. Ability to interact effectively with residents, applicants, participants, and attorneys / representatives. Ability to handle high volume of telephone calls. Ability to perform multiple tasks and meet daily deadlines. Proficiency in Microsoft Access, Excel, Word, Teams, and Outlook. Proficiency in typing.

Public Service Loan Forgiveness : As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https : / / studentaid.gov / pslf / .

Residency Requirement : NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.