Associate EDI Administrator

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Ensures electronic data interchange (EDI) transactions are addressed and processed and in accordance with industry standards. Acts as a liaison between business users, vendors, and IT staff who support or benefit from EDI functions and integrations.

Typical Duties and Responsibilities

• Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer. Provide exceptional customer service with users by telephone, email, and in person.
• Communicating with clients, vendors, and other parties involved with transactions to ensure that all details are correct and all transactions are completed correctly
• Interfaces with business users, vendors and IT staff supporting EDI functions and integrations.
• Working with customers to understand their needs, recommending solutions, and implementing changes where needed
• Recommends and executes modifications to EDI systems in order to improve efficiency, reliability, security and performance.
• Researches and recommends process improvements and integration methods for EDI systems.
• Creating and maintaining electronic files on customers, suppliers, and other business relationships for easy reference
• Supports and advises management on EDI issues, including technology support and department operations
• Reviews and addresses EDI invoice compliance errors.
• Troubleshoots and resolves EDI-related transmission and data integrity problems.
• Monitors performance and provides regular reporting of EDI metrics.
• Adheres to policies, procedures and technologies to ensure EDI system security.
• Develops and maintains EDI process documentation, system documentation and training materials.
• Reviews and coordinates implementation of vendor-supplied EDI patches.
• Performs other duties as assigned or needed.

Requirements

Education :

Experience :

Ability to :

Machines and Equipment Operated :

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.

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