Assistant Manager

Assistant Manager

The Assistant Manager assists the General Manager with sales and management of soccer programs (leagues, tournaments, and rentals), day-to-day facility operations, and staff supervision. This role requires a flexible shift pattern and a proactive approach to business growth and customer experience.

Responsibilities

• Sales & Business Development
• Prospect new business and clients, achieving or exceeding individual and center sales goals.
• Implement sales tactics for leagues, tournaments, and rental re-bookings.
• Design and execute customer retention strategies, fostering personal relationships with team captains and players.
• Operations & Program Management
• Plan, monitor, and schedule all soccer programs to ensure seamless execution.
• Maintain high customer service standards across all operations.
• Oversee day-to-day facility management alongside the General Manager.
• Staff Supervision & Training
• Assist in hiring, training, and performance reviews for staff.
• Lead, train, and supervise all club employees, ensuring a productive and motivated workforce.
• Attend weekly management and staff meetings for effective communication.
• General Responsibilities
• Support the General Manager in executing delegated projects and responsibilities.
• Perform additional duties as required, in alignment with the role.

Qualifications

Compensation & Benefits