OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. We are passionate about our mission to power more effective and accountable government.
Job Summary
The Solutions Engineer serves as a trusted advisor throughout the sales cycle, leveraging technical expertise to guide clients through product evaluations and business value demonstrations. This fully qualified professional role requires strong analytical and problem-solving skills to adapt solutions and resolve challenges.
Responsibilities
- Work with other members of the Sales, Professional Services and Customer Success teams as an integral part of the OpenGov ecosystem.
- Conduct in-depth discovery sessions to assess customer needs and pain points.
- Prepare and present product demonstrations that highlight efficiency improvements and strategic benefits.
- Develop and refine technical sales proposals and solution fit assessments.
- Provide Technical Sales Support to MEDDIC Sales Strategy.
- Prepare and present product demonstrations in context of "As Is" vs "To-Be" customer process.
- Build Technical Champions in the sales process.
- Lead technical evaluations and achieve OpenGov’s Technical Win.
- Identify, evaluate, and recommend proof of concept opportunities.
- Provide input for technical sections of RFPs / RFQs.
- Contribute to the creation of reusable technical assets for ongoing sales activities.
- Work cross-functionally with Sales, Professional Services, and Product teams to ensure seamless implementation and product alignment.
Requirements And Preferred Experience
Bachelor's degree or equivalent experienceMinimum of 5 years of experience as a Sales / Solution EngineerStrong technical acumen and experience with Cloud and SaaS technologies.2+ years working in Government or Public Sector experience preferred.GIS background strongly desiredKnowledge of government solution modules such as Permitting, Licensing, Asset Management, Code Enforcement, CRM, 311, Grants Management, Tax, Utility Billing, and Purchase Cards.Up to 25% travelWhy OpenGov?
A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve.
Benefits That Work For You
Comprehensive healthcare options for individuals and familiesFlexible vacation policy and paid company holidays401(k) with company match (USA only)Paid parental leave, wellness stipends, and HSA contributionsProfessional development and growth opportunitiesA collaborative office environment with weekly catered lunchesThe salary for this role is $145k - $170k.
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