Sales Enablement Manager

Sales Enablement Manager

The Sales Enablement Manager (SEM) will work collaboratively with the sales department, internal departments (technical training, marketing, product, customer experience) on the development of all training materials to support sales team interaction, training, and messaging with dealers, government clients, and subcontractors. Materials will support product differentiation, value-based selling, functional tools, and application training. SEM will utilize current tools and investigate, implement new tools to support best-in-class customer training and tools from the leading manufacturer of stairlifts, vertical platform lifts, mobility equipment, automotive lifts, and home elevators.

Responsibilities :

• On-going evaluation and development of new training tools, materials for customers
• Collaborative work with multiple internal departments
• Manage sales Content Management System (CMS) for customer engagement
• Collaborate and integrate tools, training, and messaging with key, strategic customers in partnership with Director of Sales (DOS), Sales Managers (SM), and Business Development (BD)
• Create and manage Continuing Education (CEU) program for external customers and internal sales teams
• Create and manage sales on-boarding curriculum for internal sales team
• On-going investigation and implementation on ways Artificial Intelligence (AI) can support internal team and customers
• Participate with sales team in external customer training, on-boarding, and interaction
• Key member of sales leadership and support team, constantly engaged in and supportive of team needs to maintain leadership in market
• Regular updates and report-outs to sales team on developing needs and approaches and technologies to support

Education and Experience : Four-year degree with at least five years experience in a similar role, preferred to have experience supporting external customer training & success. Aging-in-place, home accessibility experience a plus.

Skills and Abilities : Content Management Systems (CMS) to deliver training, tools Salesforce CRM, Microsoft PowerPoint, Excel, Teams, Power BI