Emergency Medical Services (EMS) Operations Manager
📍 Blue Ash, Ohio | Onsite | Full-Time | M-F 8a-5p
Are you a seasoned EMS professional ready to take the next step in your career? Join our growing team as an EMS Operations Manager , where you’ll play a critical role in ensuring our services run smoothly, our teams stay motivated, and our community receives the highest level of customer service.
Why This Opportunity?
- Growth potential – Be part of an expanding organization with room to develop your career.
- Community impact – Your leadership directly supports the care our community in Cincinnati receives.
- Mission-driven team – Work with passionate EMS professionals committed to making a difference.
What You’ll Do :
Oversee daily operations of EMS services.Conduct utilization reviews to improve efficiency and patient outcomes.Implement best practices and standardized processes across teams.Ensure strict compliance with all state, federal, and organizational regulations.Lead, support, and coach EMS team members, including managing performance and disciplinary actions when needed.Provide outstanding customer service to patients, families, and community partners.Ensure proper care, maintenance, and readiness of the fleet and equipment .What We’re Looking For :
Active Paramedic certification (required).3+ years of field EMS experience .Prior management or supervisory experience preferred.Strong communication, organizational, and problem-solving skills.A leader who thrives in a fast-paced environment and inspires their team to succeed.Benefits :
Salary + Bonus Compensation ModelOpportunities for advancement as our organization continues to grow.Comprehensive healthcare benefits package + 401k (matching program) + Health Savings Account (matching program) + STD, LTD, Life Insurance.Schedule flexibility