Senior Operations Analyst

A company is looking for a Senior Servicing Operations Analyst-Remote.

Key Responsibilities

Lead process improvement initiatives and optimize complex processes

Perform analysis of operational processes and recommend automation and modernization opportunities

Support leadership in requirements gathering, prioritization, and strategic planning

Required Qualifications

High School Diploma or equivalent required

Minimum of 7 years of experience in business analysis or process engineering

Expert-level expertise in mortgage servicing operations and associated systems

Advanced proficiency in SQL and Microsoft Office, including Excel

Bachelor's Degree or equivalent in Business, Finance, or Computer Science preferred