Job Description
Job Description
Restaurant Supervisor- Full-Time- Flexible Hours
- $20 / Hr.
- Must Pass Criminal Background Check
Marriott Renaissance Allentown- Dime Restaurant
We are seeking a Restaurant Supervisor to oversee daily operations and ensure a positive dining experience for guests. This role is responsible for leading the front-of-house team, maintaining service standards, and assisting in restaurant management. The ideal candidate is a proactive leader who thrives in a fast-paced hospitality environment.
Job Summary :
The Restaurant Supervisor is responsible for ensuring smooth day-to-day operations, maintaining high service standards, and assisting in staff management. This role involves overseeing shifts, resolving guest concerns, and ensuring a positive dining experience. The ideal candidate is a hands-on leader who can effectively support both front-of-house staff and back-of-house coordination.
Key Responsibilities :
Guest Experience & Service Oversight :
Ensure all guests receive friendly and professional service.Address and resolve guest complaints or special requests in a timely manner.Monitor restaurant cleanliness, ambiance, and overall guest satisfaction.Daily Operations Management :
Oversee floor operations during shifts, ensuring efficiency and teamwork.Assist with seating arrangements, reservations, and wait times.Ensure compliance with health, safety, and sanitation standards.Monitor and manage opening / closing procedures.Staff Supervision & Training :
Support and lead restaurant staff, including servers, hosts, and bartenders.Conduct pre-shift meetings to communicate updates, specials, and service expectations.Help train new employees and provide on-the-job coaching.Ensure team members adhere to hotel and restaurant policies, including uniform and appearance standards.Financial & Inventory Support :
Assist in monitoring sales performance and cost controls.Support management in inventory tracking and ordering supplies.Help with cash handling, tip distribution, and shift reconciliation.Collaboration & Communication :
Work closely with the kitchen team, bar staff, and hotel management to ensure smooth operations.Communicate guest feedback and service insights to the restaurant manager.Qualifications :
1 to 2 years of supervisory experience in a casual or full-service restaurant, preferably within a hotel setting.Strong understanding of restaurant operations and guest service expectations.Excellent leadership, communication, and critical thinking skills.Ability to work evenings, weekends, and holidays as needed.Knowledge of POS systems and basic restaurant financials is a plus.ServSafe or equivalent food safety certification preferred.What We Offer :
Medical, dental, and vision.Matching 401K.PTO to use within your first year.Vacation after one yearMarriott rooms and dining discount.Free gym membership