Job Quality and Process Improvement Specialist

Quality And Process Improvement Specialist

Bluehawk, LLC is a professional services firm providing intelligence, information technology, language, and training services to the U.S. Government and commercial entities. We are hiring creative, motivated talented people who are committed to delivering programs and solutions to meet our customers' time frames and financial parameters by managing technical, schedule, and cost performance.

Bluehawk is seeking a passionate Quality and Process Improvement Specialist to lead our internal coordination efforts in pursuit of a Capability Maturity Model Integration (CMMI) V3.0 Maturity Level 3 for Services rating. The successful candidate will bring experience with CMMI Services V3.0 and demonstrated knowledge of process improvement, internal capability building, and appraisal preparation. They will lead CMMI implementation, including prioritizing improvement areas, documentation, team engagement, process mapping, continuous improvement programs, and training initiatives.

Responsibilities

• Develop, implement, and maintain CMMI V3.0 L3 Services, ISO 9001 and ISO 20000 processes and procedures.
• Conduct gap analyses to assess current processes against CMMI / ISO requirements and identify areas for improvement.
• Coordinate across internal teams to support the implementation of CMMI Services V3.0 practice areas.
• Prepare documentation and reports for CMMI appraisals and ISO certification audits.
• Coordinate internal audits and readiness reviews to ensure compliance with CMMI standards.
• Work closely with stakeholders to foster a culture of continuous improvement and quality management.
• Provide guidance on process improvement initiatives and best practices.
• Provide coaching and change management support to teams adopting new processes.

Qualifications

Desired Skills, Experience, And Education

Bluehawk, LLC. is an Equal Opportunity / Affirmative Action / EOE Minority / Female / Disabled / Veteran / Sexual Orientation / Gender Identity Employer