VITA Program Assistant - Temporary

Volunteer Income Tax Assistance Program Support Assistant

Chatham County is seeking a customer servicefocused individual to serve as a Volunteer Income Tax Assistance (VITA) Program Support Assistant. This is a grant-funded, 16-week position, based out of the Pittsboro Center for Active Living. In partnership with the IRS, the VITA program provides free tax preparation services to residents with low-to-moderate income, seniors, individuals with disabilities, and those with limited English proficiency. This position assists in all areas of the Volunteer Income Tax Assistance (VITA) Program, except for tax preparation.

This position plays a key role in supporting the operation of the IRS-partnered VITA program, which provides free tax preparation services to eligible residents, including those with low-to-moderate incomes, older adults, individuals with disabilities, and people with limited English proficiency. This position does not involve preparing taxes. This position provides administrative, organizational, and outreach support to ensure the smooth operation of the VITA program. Key duties include coordinating training and service spaces, tracking volunteer participation, assisting with volunteer orientation, managing program materials and resources, performing clerical tasks, and using various digital tools to support program activities.

Minimum Qualifications :

• High school diploma or GED and experience working in customer service, preferably with older adults.
• Proficiency in Spanish and English is preferred, but not required.

Knowledge, Skills, and Abilities :

Physical Requirements :

This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking, hearing, use of hands and fingers, handling, feeling, reaching with hand and arms and repetitive motions, frequently requires walking and occasionally requires standing, stooping, kneeling, crouching, crawling, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas by means of spoken word; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data, using measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately quiet location (e.g. business office).

Special Requirements :

Chatham County is fully committed to equal employment opportunity (EEO) principles and issues this anti-discrimination / EEO compliance clause to support and maintain employee's rights and responsibilities relating to equal employment. The core of equal employment opportunity is the right to work and advance on the basis of merit, ability, and potential, free from prejudice or discrimination. In accordance with the applicable anti-discrimination statutes, executive orders, and other authorities, Chatham County protects employees against discrimination, to the fullest extent of law, on the basis of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, disability, genetic information, marital status, political affiliation, whistleblower activity, parental status, and military service (past, present, or future), and against retaliation for participation in EEO activity or opposition to discrimination.

This position is not eligible for benefits.