Night Auditor

Job Description

Job Description

PROPERTY : Ocean View Hotel

TITLE :

Night Auditor (​$23.00 per hour)

DEPARTMENT : Guest Services

STATUS :

Non-Exempt, Full Time, Part-Time, Regular

SUPERVISED BY :

Rooms Manager, Asst. Rooms Manager and General Manager

SUPERVISES : None

A Night Auditor is responsible for performing nightly audits, including carefully scrutinizing transactions, making notes for managers, posting room rates, closing and rolling dates. This position will check figures, postings, and documents for accuracy.

ESSENTIAL DUTIES :

• Record, store, access, and / or analyze computerized financial information.
• Control and secure cash equivalents for property according to cash handling policy and procedures.
• Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
• Prepare, maintain, and distribute statistical, financial, accounting, and auditing.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Field guest complaints and assist in a resolution for complete guest satisfaction.
• Audit and reconcile all revenue postings.
• Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
• Assist with PBX operators and front desk agents are performing their daily tasks in accordance to their job requirements and duties.
• Be compliant and understand Hotel policies and house rules. Understand hospitality terms.
• Ensure credit card system reconciles to daily transaction lists.
• Maintain communication with other hotel departments as it pertains to guest services in a professional matter.
• Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department.
• Ensure correct and accurate cash handling at the Front Desk.
• Follow and enforce all Ocean View Hotel credit policies.
• Ensure that employees are, always, attentive, friendly, helpful and courteous to all guests, managers and other employees.

ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES :

Proven success in the following job competencies :

EXPERIENCE :

EDUCATION :

WORKING CONDITIONS & PHYSICAL WORK DEMANDS :

OTHER :

Note : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

COMPANY BENEFITS :

Our post-offer background check process includes a background check ( HireRight ) and a drug-screen.

We participate in E-Verify.

We are an Equal Opportunity Employer.