Patient Care Coordinate

Job Description

Job Description

Job Title : Patient Care Coordinator

Job Description

The Patient Scheduler is entrusted with the crucial task of scheduling appointments and dispatching transportation to ensure participants reach their scheduled medical appointments seamlessly.

Responsibilities

• Create and maintain clinic schedule for the Primary Care Provider, Registered Nurses, and Licensed Practical Nurses, including booking exam rooms and nursing care areas.
• Maintain the clinic calendar and input return visit requests and semi-annual assessments into the schedule.
• Create and manage schedules for internal specialists, such as dentists, hygienists, optometrists, orthopedic shoe specialists, and psychiatrists.
• Schedule appointments for participants to see contracted medical specialists based on referrals made by Primary Care Providers.
• Coordinate participants' medical appointment schedules with Adult Day Health and other disciplines.
• Maintain contact with specialist providers regarding scheduling.
• Dispatch drivers to transport participants to and from all medical appointments and adult day health visits.
• Manage all transportation requests and coordinate efficient routing to maximize transportation resources.
• Create scheduled routes for transportation and make adjustments to accommodate unanticipated changes.
• Collaborate with the Transportation Manager and drivers to determine the safest routes.
• Utilize transportation software and medical records software to track and schedule medical appointments for participants.
• Obtain outside lab work, medical imaging, and external vendor services as needed.
• Ensure necessary paperwork is completed for appointments.
• Submit transportation requests in Easy Rides for all appointments.
• Order clinic supplies and maintain a system of packing slips and invoices to validate the accuracy of bills received and coordinate delivery of supplies.
• Send out appointment notices and make reminder calls to participants, caregivers, and escorts about their appointments.
• Request records from hospitals, nursing homes, providers, external specialist appointments, and new Release of Information (ROI) forms.
• Create packets for Emergency Room, hospital, nursing home, and Adult Family Home admissions.
• Cover breaks and lunch for the receptionist as needed.
• Sort and distribute mail and physician faxes.
• Serve as a backup for the receptionist at all sites.
• Operate office systems and equipment, such as personal computers, multi-line telephones, transcribers, copiers, fax machines, record systems, and other related equipment.
• Coordinate work with internal and external contacts.

Essential Skills

Additional Skills & Qualifications

Work Environment

This role is office-based within a fast-paced healthcare environment. The work schedule is from 8 : 30 AM to 5 : 00 PM, Monday through Friday.

Job Type & Location

This is a Contract to Hire position based out of Kent, Washington.

Pay and Benefits

The pay range for this position is $20.00 - $24.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Kent,WA.

Application Deadline

This position is anticipated to close on Oct 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.