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Rental Car Customer Service Agent

Rental Car Customer Service Agent

Managed Labor SolutionsKailua-Kona, HI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

What you'll do :

  • Greet customers upon arrival
  • Expedite the car rental process so customers can get to their destination quickly and easily
  • Verify driver's license and reservations
  • Assign keys and rental agreements and be able to explain charges on the invoice
  • Process car exchanges in the Rental Car computer system
  • Resolve customer issues and concerns professionally

Benefits :

  • Health insurance
  • Dental insurance
  • Flexible schedule

    • What we require :

  • Valid driver's license
  • 18 years of age or older
  • Must be flexible with schedule to work night, weekends and holidays as needed
  • Previous customer service experience and sales skills
  • Ability to work in a fast paced environment with a variety of tasks
  • Willingness to work outdoor in weather conditions with moderate noise level
  • Detail oriented
  • Computer literate
  • Proficiency in English

    • Extra points for this

  • 6 months of customer service experience
  • Previous experience in baggage handling or customer-facing role
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    Customer Service Agent • Kailua-Kona, HI, US

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