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Account Specialist
Account SpecialistGenuine Parts • Cleveland, OH, US
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Account Specialist

Account Specialist

Genuine Parts • Cleveland, OH, US
30+ days ago
Job type
  • Full-time
Job description

Account Specialist

The Account Specialist drives sales, identifies, and generates opportunities for various types of customers. This role partners with Account Representatives within an assigned territory to deliver deep knowledge within a product group. The Account Specialist provides education of Motion products through technical presentations. This Account will participate in the sales and marketing effort in the Motion Ai Great Lakes region for : Robotics & Vision.

Core products which this individual will be responsible for are : Yaskawa Motoman, Universal Robotics, Epson, Zebra, Photoneo, Omron.

Primary role is to be responsible for the growth of the core product lines.

Job duties include :

  • Looking for new business opportunities within major existing target accounts, as well as new accounts.
  • Providing monthly reports to Account Rep on the major opportunities involving their account managers and application engineers.
  • Managing the sales and marketing efforts of the above products in the territory. In certain cases, will be the lead person for all business reviews and managing the vendor relationship as needed.
  • Participating in direct technical sales efforts with customers either remotely or in person. The ongoing goal is to gradually train involved application engineers and Account Reps to grow in their abilities to recognize the opportunities and do the initial sales efforts.
  • Working with RSM of Sales and Account Reps to establish basic knowledge skill levels for Customer Service, Inside Sales Technical Specialist, Account Reps, Local product sales engineers, and application engineers.
  • Specific continuous ongoing training of inside and outside sales personnel on both commercial and technical topics.
  • Providing pre-sale and post-sale technical support for Motion & Automation products.
  • Giving Customer Facing webinars for promotion and training.
  • Providing on-site training to qualified customers.
  • Coordinating and leveraging vendor regional managers and application engineers. Ensuring that they are connected directly with the AI sales team and that they work together.
  • Establishing business plans and evaluating / tracking project pipeline to reach sales' goals for Yaskawa and Omron automation products.

Education & experience typically requires a high school diploma or GED. Typically requires industry and sales experience.

Knowledge, skills, abilities include :

  • Working as a team that focuses on the customer. Make sure that our resources are used wisely :
  • "Win Fast, Lose Fast."
  • Establishing and maintaining technical relationships with our vendors (required certification training, who the support people to contact, keep on top of new products / technologies, evaluate new vendors)
  • Direct report for technical team we need to hire (Establish training for new employees / intern program, evaluate / assign / track engineering projects throughout region to ensure sales are met)
  • Secure sales by being able to present on technical topics to technical and non-technical customers. Technical Team (specialists) rather than application engineer instills more confidence in working with Motion Ai.
  • Exploring and creating new technical resources (demo rooms, Motion Ai-run training sessions, template programs, how to guides, marketing / quick start videos)
  • Specializing to become expert at target products (likely Controls - Yaskawa, Omron) for myself to champion within the region.
  • Creating and maintaining demos to show off specialty's strengths and new functionality (how to guides, marketing quick start videos, training sessions)
  • Being first line of support for Motion and Automation products allowing for a quick response and a strong knowledge of the products.
  • Persistence, Enthusiasm, Positive attitude, Organization Skills, Confidentiality, Creativity.
  • Professional attitude & interaction between peers and customers.
  • Presentation Experience. The ability to train diverse groups of people with different backgrounds, skill levels, and expectations.
  • Sales skills. Be able to clearly communicate product placement and strategies for OEMs, Specialty Machine Builders and System Integrators.
  • The ability to record basic videos which can be shared with our marketing professionals to be used for training purposes and / or website content.
  • Contributing to a library of one page application notes to concisely demonstrate a technical problem solved at customers.
  • Motion AI general technical product fundamentals : (This will become a series of course for continuing training for all Account Reps "knowledge at the point of sale."
  • Physical demands include travel required. May be required to be on-call nights or weekends, depending on need.

    Licenses & certifications include a valid drivers license required. All company vehicles are subject to continuous video monitoring.

    Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

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    Account Specialist • Cleveland, OH, US

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