Associate Vice President (AVP) - Enterprise Resource Planning (ERP)

Associate Vice President Enterprise Resource Planning

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Information Services Department is seeking a dynamic and talented Associate Vice President Enterprise Resource Planning. The Associate Vice President (AVP) of Information Services Enterprise Resource Planning (ERP) is responsible for strategy, implementation, and optimization of the of UHS's Workday platform and related ERP solutions across Human Resources, Payroll, Finance, and Supply Chain functions. Reporting to the Chief Information Officer, the AVP partners closely with the Chief Human Resources Officer (CHRO), Chief Financial Officer (CFO), Senior Vice President of Strategic Services and other executive leaders to ensure ERP systems deliver operational efficiency, regulatory compliance, and actionable business insights.

Key Responsibilities

• ERP Implementation and Sustainment
• Lead the successful implementation of Workday across human resources, payroll, finance, and supply chain.
• Direct system configuration, integration, testing, data migration, education and change management activities.
• Drive business process optimization to maximize ERP capabilities and return on investment.
• Create sustainable and repeatable processes to ensure ERP systems are reliable, secure, and optimized for performance.
• Establish and manage service level agreements for support, maintenance, and enhancements.
• Monitor ERP usage metrics to identify training needs and improvement opportunities.
• Ensure ERP compliance with HIPAA, SOX, and other regulatory requirements.
• Oversee data security, privacy protections, and access controls within ERP platforms.
• Develop and maintain ERP disaster recovery and business continuity plans.
• Ensure a high degree of collaboration between the ERP teams and other technology and cybersecurity functions at UHS.
• Manage ongoing capital and operating cost forecasts and actual expenses to approved plans.
• Manage relationships with Workday and other ERP vendors, system integrators / services firms, including vendor contract negotiations, renewals and performance metrics.
• People Management
• Develop a new consolidated and unified ERP team.
• Build a capable and flexible team that will adapt as necessary to ensure successful outcomes.
• Growing a team skilled in the operation of cloud-based systems, which require the uptake of continual fixes and enhancements in a collaborative and controlled manner.
• Create a positive and rewarding environment for team members.
• Attract, coach, and retain effective talent.
• Collaboration, Leadership, and Planning
• Partner with the UHS senior leadership team (CHRO, CFO, SVP of Strategic Services, and CIO) to align ERP initiatives with organizational strategy.
• Provide regular executive-level reporting on project progress, risks, and successes.
• Oversee ERP governance processes to prioritize initiatives and allocate resources effectively.
• Serve as the executive point of accountability for ERP system performance and business outcomes.
• Define and lead the ERP strategic roadmap, ensuring alignment with enterprise goals and priorities.
• Act as a trusted advisor on ERP capabilities and emerging opportunities, including the evaluation of new ERP modules and technologies for potential adoption or future consolidation of disparate systems to a unified platform.
• Build and sustain an effective feedback process to ensure appropriate ERP adoption and satisfaction within UHS Acute and Behavioral Health Division hospitals.

Qualifications

Position Requirements :

Travel Requirements :

Up to 15% travel at times to UHS markets or vendor-related forums.

This opportunity provides the following :

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.