Marketplace Operations Coordinator (Costa Rica)

Marketplace Operations Coordinator

Sendoso is where you go to build something bigger than yourself. We're a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we're looking for people who want to do great things.

Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logisticsa feat that few companies have achieved.

Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

About Your Role

Sendoso is seeking a seasonal highly motivated individual who is equal parts creative and digitally savvy to support the Marketplace Team to help orchestrate our global supply chain as part of the experience for Sendoso customers.

The Marketplace Operations Coordinator is a data and ops centric role that will engage with key stakeholders and vendor partners to ensure the expedient process, management and delivery of goods and services to our customers. You will focus on providing key support to the Marketplace Team in all aspects of the Ops process including understanding product capabilities, troubleshooting any customer queries and delivering best practices. The ideal candidate has a background in customer service with a history of success and providing an exceptional customer experience.

Who You Are

• A self motivated, driven individual with a serious eye for detail
• High ability to work independently and autonomously through specific tasks and projects
• Ability to interact and collaborate with key stakeholders
• Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all levels
• Ability to deliver results under pressure, work independently, and take ownership of assigned tasks
• Technical acumen and ability across various platforms
• Ability to explain complex concepts in a simple and concise manner

Your Typical Day

Need to Have

Nice to Have

What We Believe

What You'll Love

How we work :

We work sane, sustainable and flexible working hours.

We offer PTO, and have a genuine, supportive culture around work life balance and boundaries.

We are consistently building, refining and automating processes to aid our work; we encourage each team member to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization.

We work in a remote first environment.

We provide comprehensive benefits to reward and support our employees.

Sendoso is an equal opportunity employer : we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.