Client Support AssociateJackson Hewitt • Frisco, TX, US

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Client Support Associate

Jackson Hewitt • Frisco, TX, US

30+ days ago

Job type

Full-time

Part-time

Job description

Seasonal Client Support Associate

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!

No matter your work background or experience level, we welcome you to apply!

What you need :

Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience is preferred, but not required
Willingness to learn and grow in a customer-focused role

Additional perks :

Full-time and part-time positions available

Flexible schedule options work that works for you!

Work Lotto (win money for logged shifts)

Low-cost benefits (healthcare, dental & vision)

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN registration reimbursement

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within the organization

Employee referral program

Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)

401k with Company Match (eligible to participate after working the first 1,000 hours)

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Client Support Associate • Frisco, TX, US

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