Student Admissions Assistant

Business Title Student Admissions Assistant Special Instructions to Applicants Posting Number 20161676STD Department Summary OHIO Student Workers are student leaders. They’re responsible for welcoming prospective students and guests to OHIO Eastern as well as providing quality customer service to current students seeking assistance for OHIO Eastern. Students promote school spirit and a positive image of Ohio University through campus tours, recruitment events, and through communication with prospective students by phone, e-mail, and in-person. Job Profile Duties / essential functions may include, but not be limited to, the following : Supports the admissions office by processing applications, assisting prospective students and other guests with inquiries, scheduling and conducting campus tours, and providing general administrative support in the admissions process. Represents and communicates the unique student experience at Ohio University. May participate in daily visits, large special visit programs, special group visits, individual VIP tours, and question-and-answer panels. May staff office front desks to welcome and serve campus guests. May conduct out-bound calls to prospective and admitted students family members. May assist with managing inboud emails. Level Summary Performs basic tasks and assists with administrative or operational duties under supervision. The role is entry-level and aimed at providing exposure to workplace environments. Supervisory Responsibilities : Limited supervisory responsibilities. May supervise other student workers. Fiscal Responsibilities : No budgetary responsibility. Problem Solving : Addresses routine, well-defined problems under supervision. Independence of Action : Works under close supervision. Communication and Collaboration : Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks. Communicates externally with prospective students, family members, and other influencers in the college decision making process. Minimum Qualifications Enrolled for classes at Ohio University during the current semester or immediate previous semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements. Excellent written and oral communication skills. Preferred Qualifications Currently enrolled at OHIO EasternAbility to work in a fast-paced environmentAble to work independentlyComfortable with technology Good communication skillsStrong organizational skillsGood time management skillsAbility to work with the publicExcellent customer service skillsAble to keep all information about students and student issues confidential Working Condition / Physical Demands : This role requires ability to provide walking tours of campus and escorts guests to various locations across campus, stand for extended periods of time to direct visitors and guests, sit at a desk for extended periods with extensive use of a computer. Occasionally, the job may require travel off-campus to attend meetings and programs.

Work Schedule / Location : Responsibilities generally occur between the hours of 8 am and 8 pm Monday through Saturday. However, there may be some work required earlier than 8 am or later than 8 pm or on Sundays. Department Admissions