Specialist, Financial Aid

Salary : $36,000.00 - $40,000.00 Annually

Location : Clermont, FL

Job Type : Full-time Regular Staff

Job Number : 2526-999588

Division : Enrollment & Student Affairs

Department : Financial Aid

Opening Date : 10 / 21 / 2025

Working Conditions : Normal working conditions

Location and Supervisor : South Lake Campus - Director, Financial Aid

Job Summary

The Financial Aid Specialist responsible for educating current and potential students by providing information on financial aid policies and procedures including, but not limited to, Satisfactory Academic Progress, federal and state aid eligibility, and Professional Judgement requirements. The Financial Aid Specialist manages the student contact through written, oral, telephonic, and electronic communication.

Responsible for demonstrating LSSC's core values of Caring, Communicating, Collaborating and Celebrating.

Some evenings may be necessary to assist with financial aid presentations.

Lake-Sumter State College assures civil rights for its students, employees, visitors, and contractors. LSSC prohibits discrimination on the basis of race, color, national origin, ethnicity, sex, age, disability, marital status, pregnancy, veteran status, religion, sexual orientation, or genetic information in any of its programs, activities, employment, and contracts.

Essential Duties & Responsibilities

• Provide exceptional customer service to a diverse community of students.
• Maintains office coverage for phones, email, chat and walk-in students.
• Hire, train, and supervise Financial Aid student workers.
• Maintain student confidentiality in accordance with FERPA regulations.
• Ability to assume new job duties that align with the goals and organizational structure of the college.
• Determine eligibility and assist the financial aid counselors in maintaining the Bright Futures program and other state program recipients.
• Review and process Consortium agreements between other institutions.
• Assist financial aid staff with verification and awarding of financial aid files.
• Collecting and reviewing documentation for C Flags.
• Maintain financial aid files and electronic records.
• Review and Recommend updates to the LSSC financial aid website.
• Responsible for reviewing and collecting all necessary documentation for all Unusual Enrollment History students.
• Update job procedures in the Department's Training Manual.
• Assist in facilitating on and off campus workshops.
• Preform other duties as assigned.

Knowledge, Skills, & Abilities

Minimum Qualifications & Education

Lake-Sumter State College provides a wide range of affordable, competitive, and comprehensive benefits that are a vital part of your total compensation package. These programs are centered around health and wellness, financial security, and professional development.