Senior Field Service Technician

Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation’s leading providers of medium and low voltage switchgear. Powell Service Technicians are responsible for ensuring the end-to-end safety, quality and performance of Powell equipment across the US and Canada. This includes performing installations, preventative maintenance, corrective maintenance, and periodic supervision of small crews. The ideal candidate thinks critically, can work well independently, and is a problem solver. Senior service technicians are expected to service the west coast, gulf coast south, offshore and east coast service regions. Qualified Service Technicians are provided safety and technical training with full office support.  Once qualified, Technicians are assigned a company vehicle, standard tooling, testing equipment, a laptop, smart phone, and company expense card.

Key Responsibilities

• Adhere to Powell’s current safety and quality standards
• Complete all site documentation in in a timely manner; including but not limited to, weekly time sheets, signed service and repair order, materials used and report writing.
• Provide regular and clear communication regarding work schedule to Field Operations Scheduler and District Service Manager
• Maintain flexible work hours, which will include over time and periodic weekend support
• Comply with Powell ‘s standard operating procedures, documentation processes, safety processes and protocols.
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner
• Able to work in different roles from supporting the Manufacturing Department within house fabrication, to overseeing small crews on installation projects.
• Switchgear and PCR installations
• DC / AC Switchgear
• Knowledge of Traction Power Systems
• Troubleshooting mechanical repair issues.
• Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing.
• Perform regular inspections of any issued vehicle or calibrated equipment / tools.
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers

Job Requirements

Working Environment

The Senior Service Technician typically performs duties in an industrial environment. This position requires services both locally and across the Continental US. It is the policy of Powell Service Division to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs and to establish rules that are designed for the safety of all. It is the responsibility of each employee to adhere to this policy, as well as to observe all safety practices and exercise every precaution for the safety of accidents.

Physical Demands

Additional requirements are as follows :

In addition, employees will be required to complete and pass Company and Customer required drug screening, background and employment verification checks, maintaining eligibility throughout employment.

#LI-CAB

In our 75+ year history, Powell has always known that our employees are at the heart of our success. Without question, we have the most talented people in all parts of our organization. As a manufacturer, we recruit and hire experienced and knowledgeable applicants to ensure our product is engineered, fabricated, and assembled to customer specifications!

Powell’s culture has and will always be founded in our "can do" attitude. If we can imagine it, we can do it. Become a part of our story and let us help you write yours. Hard work pays off in all our teams, with opportunity for advancement and promotion without sacrificing work-life balance. Successful candidates must have a legal authorization to work in the United States on a full-time basis, with only those candidates selected for interview contacted.

Powell offers comprehensive health insurance for you and your family, 401k savings, annual bonus potential, generous paid time off, professional development opportunities, company-sponsored wellness programs, and a collaborative work environment.

EOE Protected Veterans / Disability

If you need an accommodation in the hiring process, you may contact 713.378.2685. Application status inquiries will not be accepted in this manner.