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Client Administrator - Commercial Insurance

Client Administrator - Commercial Insurance

Marsh McLennanTucson, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Client Administrator

The Client Administrator assists in supporting the day-to-day service to our clients or carriers at the direction of the Client Managers and / or department manager. Principal duties and responsibilities include :

  • Process changes to the policies at the direction of the Client Manager, to be sent to the carrier
  • Process, invoice (carry out billing procedures) and deliver to the client endorsements, cancellations, audits, etc. at the request and direction of the Client Manager
  • Follow operating procedures related to file and record maintenance procedures; carry out billing procedures for renewal policies; comply with applicable insurance regulations
  • May review policies received from carriers to ensure conformance to specifications / binders; expedite with insurance carriers needed corrections to policies received, process or prepare (order, follow-up and / or check) endorsements and applications
  • Order policies and other insurance documents required to meet minimum standards from Insurance carriers at the request and direction of the Client Manager
  • May assist in updating client's loss history; collecting and compiling updated information on client exposures; and preparing schedules of insurance coverage and correspondences on routine insurance matters
  • May update applications and schedules (vehicles, drivers, equipment, etc.) at the request and direction of the Client Manager
  • May rate and issue company specific endorsements
  • Conduct all business in accordance with established policies and procedures
  • Other duties as assigned

Knowledge, skills and abilities required :

  • High School Diploma or GED
  • 1+ years in commercial lines insurance
  • Ability to obtain Arizona Property / Casualty license upon hire
  • Ability to effectively communicate, both written and verbally, to internal and external parties
  • Excellent time management, organizational and multi-tasking skills with high attention to detail
  • Ability to build and maintain effective relationships with clients, vendors and peers
  • Ability to work independently and in cross-functional teams
  • Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point)
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    Client Administrator • Tucson, AZ, US