Healthcare Customer Success Manager

A company is looking for a Customer Success Manager to build and maintain relationships with healthcare customers and ensure their long-term success.

Key Responsibilities :

Develop executive relationships and conduct regular business reviews with healthcare stakeholders

Analyze gaps in customer experience and communicate recommendations for improvement

Track key metrics and drive product adoption to achieve customer-defined outcomes

Required Qualifications :

Bachelor's degree or equivalent work experience

3+ years of Customer Success, Account Management, or similar role in a high-growth SaaS company

3+ years of B2B Healthcare experience in Account Management or Customer Success