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General Manager
General ManagerCrunch Fitness - Fit Fusion LLC • Grand Rapids, MI, US
General Manager

General Manager

Crunch Fitness - Fit Fusion LLC • Grand Rapids, MI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Profit sharing
  • Training & development

General Manager | Fit Fusion

Overview

The general manager is responsible for the oversight of gym operations to ensure an excellent member experience as well as manage a financially successful gym in a non-judgmental environment. The general manager will be accountable for leading a team at gym level in a positive, motivating manner with a focus on gym operations, sales and employee training and development.

Responsibilities

  • Build strong teams by networking, sourcing, interviewing, and hiring managers and team members.
  • Direct management of team, including setting weekly management schedules and assigning areas of responsibility to team members.
  • Oversee and maintain training standards and coach and develop team members to drive sales performance.
  • Consistent development and coaching of team members, including training in employment policies and practices.
  • Conduct team meetings and set team goals.
  • Expand and develop the business with a focus on sales and operations while energizing the team around daily, weekly, and monthly objectives.
  • Ensure timely resolution to all member inquiries and issues.
  • Monitor team performance to meet or exceed expected KPI standards.
  • Maintain clean facility in accordance with Crunch brand standards.
  • Manager employee payroll and scheduling ensuring the gym is adequately staffed at all times.
  • Command of all offerings, amenities, and equipment utilization.
  • Ensure and monitor compliance and accuracy with all policies, procedures, and standards.
  • Monitor inventory in the gym and oversee the retail sales process.

    • Requirements

  • Minimum 2 years of fitness facility management experience.
  • Experience with supervising a team.
  • Experience with business operations such as finance, administration, and labor management.
  • CPR / AED certification
  • Ability to take assertive action to accomplish objectives, innovate and solve problems.
  • Knowledge of key metrics and drivers to grow the gym level business.
  • Proficient with Microsoft Suite or similar software

    • Reporting Structure

  • Reports directly to the Regional Operations Director and President.
  • Works in conjunction with the Fit Fusion management team.
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    General Manager • Grand Rapids, MI, US

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