Operations Manager, Access Control

Job Description

Job Description

Description :

Operations Manager Position Responsibilities

• Responsible for application, design and promotion, installation, verification and service of all company products and services to include the direction of staff in software development, engineering, project management, installation, and technical services departments. Ensures the performance of company resources. Creates maximum customer satisfaction and meets or exceeds the revenue and profit objectives contained in the project estimate and that of the Predetermined Plan for Profit.
• Forecast and track the equipment, manpower and budget requirements for construction. Monitors cost and labor performance to estimates works with Project Managers and Controller to forecast cost to complete on projects as required by company policy. Implements corrective actions as required to ensure performance to plan.
• Optimizes performance of departments under his / her direction, to include reducing errors and go-backs across all activities, labor realization and project hours s a percentage of hours paid and reduces / compresses lead- and cycle-time throughout the chain of value creation
• Develops and fosters a high-level relationship with key members of customer management staff.
• Determine / enforce the Operations Department policies regarding employee responsibilities, training, workmanship quality, daily planning, and scheduling.
• Develop innovations and ideas on new equipment, processes, operating techniques and procedures to reduce direct job expense, improve products, and enhance safety.
• Develop and oversee customer training program including demonstration and class materials.
• Manage company facilities including warehouse, testing facility, computer systems used in software and engineering, tool / equipment inventories, vehicles, shop, catalog and other reference resources.
• Assists the Sales Manager in marketing the company services to potential customers.
• Support the Branch General Manager in development of strategic and operating plans, and Predetermined Plan for Profit.
• Conduct employee evaluations for direct-reports and ensures annual reviews are conducted on all personnel under his / her oversight. Ensures employee retention.
• Establish procedures for maintenance of equipment. Assign equipment to employees and maintain accountability of issued equipment.
• Review and approve all new contracts.
• Proposes and develops policies and procedures for review and approval by Branch General Manager and President, as applicable, to streamline, structure, and improve operational efficiency and effectiveness.

Requirements :

Operations Manager Qualifications