Patient Access Representative
MedasourceBaltimore, MD, US9 days ago
Job type
- Full-time
Job descriptionGreet and assist patients in the Emergency Department and admissions areas Complete admission paperwork and ensure accuracy of patient records Serve as a “runner” to deliver documentation between ED, patient rooms, and floors Discuss residual balances and assist with payment collection as needed Accurately input data using dual monitors and hospital systems Collaborate closely with team members and hospital staff in a high-volume environment Excellent customer service skills Strong verbal communication and interpersonal abilities Team-oriented mindset (this is not an independent role) Mobility to walk, stand, and frequently move between departments and patient rooms Comfort discussing financial responsibilities with patients Proficiency with computers, typing, and multitasking with dual monitors Prior healthcare or hospital experience Insurance knowledge
Job Description
Position : Patient Access Representative
Location : 900 S Caton Ave, Baltimore, MD 21229
Schedule Options : 40 hrs / week, 100% on-site
- Day Shifts :
- Sun–Tue : 7 : 00 AM – 7 : 00 PM + Wed : 7 : 00 AM – 1 : 00 PM
- Wed : 1 : 00 PM – 7 : 00 PM + Sun–Tue : 7 : 00 AM – 7 : 00 PM
- Mon–Fri : 7 : 00 AM – 3 : 30 PM (includes ED runner support for admissions / floor)
- Night Shift :
- Wed : 1 : 00 AM – 7 : 00 AM (Thurs morning) + Thurs–Fri : 7 : 00 PM – 7 : 00 AM
- Overtime opportunities are prevalent and highly encouraged
About the Job :
We are seeking a Patient Access Representative in our Baltimore location. This position plays a critical role in providing excellent customer service to patients and families while supporting the Emergency Department (ED) and hospital admissions. Candidates should thrive in a fast-paced, team-oriented environment and be comfortable working directly with patients, staff, and providers.
Key Responsibilities :
Required Skills and Qualifications
Preferred Skills (Not Required)
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Patient Representative • Baltimore, MD, US
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