Senior, Fleet Operations Management

Fleet Field Operations Manager

Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

Position Summary

As a Fleet Field Operations Manager, you'll play a key role in supporting and improving daily fleet operations, with a focus on tire and telematics maintenance and repair services. You'll serve as a trusted field expert and a go-to resource for both internal teams and fleet customers. In this field-based role, you'll act as a primary point of contact alongside account managers to surface operational challenges and recommend practical, data-driven solutions. You will collaborate with strategic account leaders and program development teams to execute testing procedures, gather insights, and align with local fleet operations. You'll use your experience to coach and support junior teammates, helping them build confidence and capability in the field while strengthening customer relationships through consistent, hands-on engagement and a commitment to continuous improvement.

The ideal candidate for this role would live in either the Philadelphia, PA area or the Atlanta, GA area.

Responsibilities

• Deliver technical and product training to fleets and dealers.
• Lead tire and solutions testing initiatives based on fleet needs.
• Conduct regular yard checks and coordinate cross-functional resources.
• Drive fleet initiatives, monitor progress, and report outcomes.
• Execute OOSTA and scrap tire audits, ensuring data accuracy and compliance.
• Collaborate with Strategic Account Teams and Dealer Management.
• Analyze fleet data and provide actionable insights.
• Support the Sales team represent the company in fleet meetings and QBRs.

Required Skills :

Working Conditions : The Tire Field Operations Manager typically works in a field environment (est. 75% of the time), which involves travel to various locations and exposure to different weather conditions. The role may require availability outside of standard working hours to address operational issues as they arise.

Minimum Qualifications

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and / or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.