Branch Administrator

The Branch Administrator is responsible for managing the front office operations and ensuring smooth day-to-day administrative support. Key responsibilities include:

• Phone and Visitor Management: Answering all incoming office phone calls and greeting visitors, applicants, and new hires at the front desk.
• Time and Attendance: Ensuring accurate and timely entry of employee time records.
• Accounts Payable (AP): Managing the AP process, including data entry, invoice coding, and timely submission.
• Data Entry and Office Support: Performing accurate data entry for various administrative tasks and maintaining organized records.

This position is integral to maintaining an efficient and professional office environment while supporting the operational needs of the branch. Applicants should be extremely thorough, possess excellent communication skills, and have some background in administration. Send us your resume today to become part of the team!

$18 - $23 hourly

• Utilize Quickbooks and Aspire software to manage daily operations, crew work assignments, and report company results. Expectations of timeliness and accuracy are expected by the Administrator. Training of the field team by the Administrator is expected to ensure the accuracy of information.
• Maintain and schedule from a master schedule of service classes and input data from a timesheet or mobile device. Ensure proper approvals from the managers responsible. Produce timely and accurate reports each week and submit them for final approval. Onboard new hires into software (IPS) and basic payroll-related tasks (sign-in sheet, previous time review, and process of discrepancies).
• Work effectively with computer software (Aspire, IPS, Excel, and QuickBooks), computer hardware, and computer servers.
• Ensure any other financial data received is input into financial records in compliance with accepted company policies and procedures. Expectations of timeliness and accuracy are expected by the Administrator.
• Provide professional telephone etiquette for outstanding customer service. Ensure that all messages have complete and accurate information. Accounts Receivable letters are accurate and timely, and follow up with customers. Proactively address issues that arise in your area of responsibility to ensure quick resolution and minimize potential liability.
• Be proactive in providing administrative support to all departments on day-to-day issues.
• Complete special projects and miscellaneous assignments as required.
• Acts as liaison between employees and BM.
• Actively engage in available training and education programs to maintain current status on policies, procedures, and risk awareness. Maintain all office correspondence. Accurately and timely file vendor invoices, and employee and customer information.
• Keep in touch with the head/corporate office if the administrator is working in an off-site branch office. Other administrative tasks as assigned.
• Maintain strict confidentiality of all company and personal information.
• Ensures that the work area is clean, secure, and well-maintained.

• Customer service, bookkeeping, or administrative experience is preferred
• Proficient in basic computer software and can quickly learn to use new programs
• Proven track record of completing projects on time in an orderly manner
• Enjoys talking with customers and can communicate through verbal and written channels
• High school diploma or GED required, some college experience preferred
• Must speak, read, and write in Spanish and English.

Are you looking for a landscaping career in Houston where you feel satisfied and appreciated? Are you looking for a workplace with a positive environment where you can learn and grow?

We understand that making career changes can be uncomfortable and that you may have had some really bad experiences in the past. You deserve a career where you feel supported by your team, see opportunities for growth, and are compensated well for what you do. After all, you spend the majority of your time at work!

Finding a stable landscaping job in Houston, and one you truly enjoy, matters. With a growing team of over 160 members, how our team members feel at the end of the day is important to us. It’s also why we were voted one of the Top Workplaces in Houston in 2021, 2022, and 2023.

• Competitive pay based on experience
• Company vehicle and tools provided
• Opportunities for advancement and certifications
• Health benefits, paid time off, and holiday pay