Anthropologie Sales Associate

Urban OutfittersPalo Alto, CA, US

30+ days ago

Job type

Full-time

Job description

Sales Associate

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Customer Experience

Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

Builds productive relationships with peers; asks for support when needed and makes an effort to help others

Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal

Provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual + Business Operations

Understands their contribution to service and selling on every shift in order to impact the store's business

Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor

Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

Anthro brand fan

Experience in customer service

Experience being a team player

Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive perks & benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https : / / www.urbn.com / work-with-us / stores

Pay Range

USD $20.00 - USD $20.00 / Hr.

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Sales Associate • Palo Alto, CA, US

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