RGM Manager, Customer Planning (STRATHAM)

Who We Are

At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

Position Purpose :

The RGM Manager of Customer Planning will report directly into the Senior RGM Manager and be responsible for implementing the RGM principles at the channel level, including direct customer facing responsibility. Responsibilities will focus on partnering with the Sales organization to assist with translating the strategy into customer specific plans, while staying within promotion guidelines. The RGM Manager will be responsible for sales forecasting, customer planning, promotion planning and optimization, competitive analysis, and customer sales analytics for the National Grocery channel. The RGM Manager will support larger scale RGM initiatives and process improvements.

Essential Job Functions & Responsibilities :

Management and Role Development

• Responsible for implementing the RGM principles at the channel level.
• Partner with the commercial business to continuously evolve the sales planning process and embed the RGM approach and mindset.
• Manage and provide guidance to their direct reporting team of RGM Analysts.
• Facilitate RGM awareness through ongoing education across the Sales organization.
• Partner with customers to directly influence customer strategy within the National Grocery channel
• Support executional learning and development plans, administrative tools and processes.

Sales Forecasting

Promotion Optimization

Customer Reporting and Tracking

Qualifications & Requirements :

Experience :

Skills & Knowledge :