Job Description
Job Description
Now Hiring : Team Leader – McAllen, TX
Step Into Leadership with SpinXpress
Are you ready to take the next step in your career and make a real impact? SpinXpress is seeking an energetic, people-driven Team Leader to join our growing team in McAllen, TX!
At SpinXpress, we’re redefining the laundry experience—bringing modern design, convenience, and customer-centered service to an industry ready for innovation. Our stores are bright, safe, and inviting, and our people are what make them truly exceptional.
As a Team Leader, you’ll be the driving force behind daily success—building a strong team culture, maintaining smooth operations, and ensuring every guest leaves with a smile. You’ll lead with enthusiasm, motivate your crew, and help strengthen SpinXpress’s presence in the McAllen community.
What You’ll Bring
- A hands-on, proactive leadership style with a can-do attitude
- A genuine passion for people, teamwork, and service excellence
- Experience in fast-paced settings such as retail, hospitality, or food service
- Strong communication skills and the ability to lead by example
What We Offer
Competitive Pay : Plus bonus opportunities based on performanceFlexibility : Reliable scheduling that supports your work-life balanceCulture : Fun, relaxed, and team-oriented environment where your ideas matterGrowth : Real opportunities for advancement with a fast-growing brandThis isn’t just another job—it’s a chance to lead, grow, and be part of a company that’s reshaping an everyday essential.
Ready to bring a fresh spin to the laundry experience?
Join the SpinXpress team in McAllen, TX , and help us make every load a little brighter.
Compensation : $16 Hourly
Responsibilities :
Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences.Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress.Recruit, interview, select, hire, and employ an appropriate number of people for your team.Coach, mentor, and develop the team, including overseeing new employee onboarding.Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels.Handle cash management and transactions accurately.Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List.Participation in and execution of promotional programs.Provide a consistent quality product to the customer while keeping costs low.Addresses customer concerns, issues, and claims in a timely and satisfactory manner.Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels.Train employees in processing sales and upselling to customers.Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.Empower employees to take responsibility and expect accountability with consistent feedback.Develop strategies that team members can use to better reach a project’s goal.Assign tasks to team members and validate completion.Determine the completion timeline and monitor progress to keep the project on track and on schedule.Communicate clear instructions to team members.Qualifications :
Minimum of 2 years of leadership experience.On-the-job training.Excellent communication skills.Confidence and skillful negotiating skills.Strong organizational skills to give the team direction.Knowledge and experience with inventory management.A constant drive to improve the experience of our users and our internal processes : "How can I make things better?"Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary.History of achieving and consistently exceeding professional goals.Enjoy being in a dynamic job where no task is above or below you.About Company
Here at SpinXpress, our M ission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – That’s The SpinXpress Way !