Terminal Manager

Job Description

Terminal Manager – Charlotte, NC

Are you an experienced leader in the moving industry ready to oversee terminal operations in one of North Carolina’s most dynamic markets? Our client is seeking a skilled Terminal Manager to head their Charlotte-based terminal, ensuring seamless relocation logistics, staff performance, and customer satisfaction. This is a fantastic opportunity to grow your career with a trusted name in the relocation industry.

What You’ll Be Doing :

• Overseeing daily terminal operations to ensure efficient relocation services
• Managing teams of drivers, movers, and support staff across inbound and outbound activities
• Ensuring compliance with DOT regulations, safety standards, and company procedures
• Supervising both commercial and household goods (HHG) relocations
• Monitoring service quality through job site visits and performance reviews
• Developing and managing terminal-level budgets and financial reporting
• Identifying operational efficiencies and implementing process improvements
• Recruiting, onboarding, and training terminal staff
• Working closely with sales and customer service departments to ensure client satisfaction
• Managing vendor relationships and subcontractor performance
• Resolving service issues and customer complaints quickly and effectively
• Driving terminal growth through strategic planning and development initiatives

What We’re Looking For :

Interested? Reach out to Alchemy Global Talent Solutions today.