Senior Service Engineer - CTJ - Poly

Senior Service Engineer

Microsoft has an exciting opportunity for a Senior Service Engineer to join the Azure Silver and Sovereign Team as part of the Cloud Transfer Service (CTS) team. The Azure Cloud Transfer Service enables secure access and transfer between enclaves and supports other transfer and access types enabling a wide set of capabilities within highly regulated industries. We welcome you to meet the team and learn about the complex challenges you can solve with us! We are looking for engineers to join a fast-paced team and solve complex problems in the domain of mission-critical distributed systems spanning data transmission across clouds. Our team works across all facets of isolated system engineering but is deeply involved in the following areas : service automation and reliability improvements, systemic latency reduction, data validation and transformation, and throughput optimization. We need you to help us overcome these challenges. In this role, you will have the opportunity to build, deploy and support systems which enable a broad set of Azure services to be consumed by customers in highly secured and regulated industries. The systems you support will be required to meet the security policy and assurance requirements of both public and private sector customers.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Knowledge and Expertise

• Develops end-to-end expertise in service and / or system design, interactions between technology layers and components, functions of infrastructure, and dependencies at scale. Takes ownership of service design by driving efforts within an organization to identify, define, recommend, and build optimal configurations of technology solutions with considerations for cost management. Independently adjusts configurations and defines infrastructures to improve the availability, reliability, efficiency, observability, and / or performance of supported products and services. Drives reviews with the engineering teams that develop and / or manage services, identifying opportunities for efficiencies in operations and sharing learnings and recommendations across engineering teams working on related services within their organization.
• Stays current in knowledge and expertise as technology landscape evolves, maintaining awareness of industry norms. Uses knowledge to drive the adoption of new solutions across engineering teams working with related products within an organization. Provides guidance to others through sharing, coaching, conferences, and other means to drive improvements across teams.

Operational Excellence

Collaboration and Knowledge Sharing

Qualifications

Required / Minimum Qualifications

Other Requirements :

Preferred Qualifications :

Microsoft will accept applications for the role until October 31, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, please read more about requesting accommodations.