Assistant Manager

Assistant Manager

The Assistant Manager is a strong communicator and motivational agent whose main role is to assist the Store Manager in achieving the company goals. This person thrives working in fast-paced environments where creative problem-solving skills and priority focus are critical components to effective operations and successful execution of the role.

The Assistant Manager is responsible for supporting the Store Manager in the daily business operations of the store including supervising employees, communicating with and helping customers, and carrying out directives given by management. This person drives execution by inspiring and motivating employees to ensure store profitability and efficiency.

Key responsibilities include : assisting the Store Manager in exceeding sales plans and metric objectives, ensuring consistent execution of company's visual presentation standards, setting up displays and arranging merchandise to promote sales, training staff on driving sales through consistent development, product knowledge, systems, and customer service standards, maintaining proper inventory controls, facilitating inventory counts as guided by management, ensuring store complies and follows safety and security guidelines and protocols, assisting Store Manager with supervising employees according to the Company's Employee Handbook and following the store's standard operating procedures, demonstrating accountability by providing constructive feedback to employees, ensuring all operational store processes are properly executed, communicating with Store Manager on overall effectiveness of employee and store performance and providing recommendations and solutions, assisting with store events and store sales, acting as a backup to the Store Manager, assisting with Monday office hours and any other tasks assigned by store manager, and assisting with omni-channel sales and fulfillment process.

Skills, abilities, and requirements include : minimum 1 year managing in a similar role, previous experience in a retail clothing space, ability to work retail hours including weekends and holidays, excellent verbal communication skills, strong leadership and interpersonal skills to work with individuals and teams, high attention to detail and strong organizational skills, ability to maintain a professional appearance and follow store's dress code, maintaining a positive attitude, high energy, and focus on customer satisfaction, analytical and math skills to create and analyze reports and sales data, and ability to confidently operate office equipment such as computers and printers.

Physical requirements and working conditions include : ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time, ability to move and lift equipment and supplies of up to 30 pounds, vision abilities include close, distance, color peripheral, and depth perception, and noise level in the work environment is moderate.

Benefits include : medical, dental, vision, paid time off (PTO), pet insurance, 401K, employee assistance program (EAP), monthly clothing allowance, generous employee discount, friends and family discount, free fitness classes at our Santa Monica RIDE studio, generous discount on all Dreamland events, food and beverage, and travel opportunities for national events, festivals, and store build-outs.

EEO Statement : Aviator Nation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.