Sales Supervisor : Collars & Co

Sales Supervisor

Collars & Co is a modern menswear brand that started with a simple but innovative idea : creating a polo shirt with a crisp, formal dress shirt collar that never curls. They are famous for their "Original Dress Collar Polo," designed to be worn under a blazer or on its own for a polished, professional look.

The brand has since expanded its collection to include performance dress shirts, sweaters, pants, and other apparel, all focused on combining high-quality, comfortable materials with a sharp, versatile style.

We are seeking a passionate and driven Sales Supervisor for our boutique at the Shops in North Bridge. As a key leader in our team, you will play a pivotal role in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships.

Your leadership will inspire your team to create memorable and elevated in-store experiences, reflecting the prestige and excellence of the brand.

As a Sales Supervisor, you will work closely with the Store Leader / General Manager to implement strategic initiatives designed to boost team performance, increase revenue, and uphold exceptional guest service standards. In this leadership role, you will not only guide and motivate your team but also oversee key operational functions such as inventory management, visual merchandising, and shipment processing, ensuring the smooth and efficient running of the store.

With a one-team mindset, you will also contribute to market and brand initiatives such as promotional events, activations, and store openings. You'll leverage technology and systems such as Shopify, Endear, and Slack to optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team's growth, all while operating independently and effectively under pressure.

Position Qualifications :

• Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals.
• Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable.
• Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
• Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience.
• Must be 18 years of age or older.

Hourly Pay Range : $20 - $24. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills :

Key Performance Indicators (KPI's) :

About LEAP :

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.

LEAP Perks :

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.