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Apptad-Product Owner with GCP

Apptad-Product Owner with GCP

Apptad IncGA, United States
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title : Product Owner with GCP

Job Location : Remote - USA

Job duration : Long Term

Summary

The Product Owner for Unified Enterprise Observability is the strategic and tactical leader responsible for defining, prioritizing, and delivering a platform that integrates monitoring, alerting, data ingestion, and security posture across Google Cloud Platform (GCP) and legacy environments. This role requires a strong understanding of ERP business processes and expertise in translating technical insights from tools like ServiceNow and SolarWinds into user-centric platform features.

Key Responsibilities

1. Product Strategy, Vision, and ERP Alignment

  • Enterprise Vision : Define the product vision and strategic roadmap for the centralized observability and service management platform, ensuring alignment with the organization's ERP modernization goals.
  • ERP Domain Expertise : Act as the voice of the business users for mission-critical ERP (Enterprise Resource Planning) systems. Prioritize features that directly impact the performance, availability, and user experience of core ERP processes (e.g., Finance, Supply Chain).
  • Value Maximization : Continuously assess and articulate the business value of platform features, particularly how technical monitoring prevents downtime and protects revenue for key business functions.

2. Technical Product Ownership : GCP, Monitoring & Data

  • GCP Observability : Own the strategy and backlog for leveraging GCP Cloud Monitoring (Operations), Cloud Logging, and Cloud Trace to provide comprehensive visibility into cloud-native applications and infrastructure.
  • Data Ingestion Pipeline : Define requirements for data pipelines that ingest metrics, logs, and events from diverse sources (GCP, on-prem, 3rd party tools like SolarWinds) into a centralized analysis platform. Focus on data quality, latency, and cost optimization.
  • Alerting & Incident Management : Standardize and optimize alerting policies (SLO / SLA focused) to ensure rapid detection and notification of service degradation. Focus on reducing alert noise and improving Mean Time to Resolution (MTTR).

    • 3. ITSM & Service Management Integration

  • ServiceNow Integration : Drive the product roadmap for integrating observability data (alerts, events) from GCP and other tools directly into ServiceNow IT Service Management (ITSM) and IT Operations Management (ITOM) modules.
  • AIOps / Event Correlation : Prioritize features for automated event correlation and enrichment within ServiceNow, ensuring technical alerts translate into actionable business-level incidents.
  • Tool Rationalization : Work with engineering teams to manage and potentially consolidate capabilities between specialized tools like SolarWinds and the new GCP / ServiceNow ecosystem.

    • 4. User Experience & Security UI Design

  • Security Monitoring UI : Define and design intuitive user interfaces (UI / UX) for consuming critical monitoring and security data. This includes :
  • Designing single-pane-of-glass dashboards for business health and technical performance.
  • Creating user-centric workflows for reviewing security alerts, compliance drift, and incident status.
  • User Enablement : Ensure the platform's features, dashboards, and alerting configurations are simple, self-service, and accessible for diverse user groups (DevOps, SRE, Application Owners, and Executive Stakeholders).

    • Required Skills and Qualifications

  • 10+ years as a Product Owner / Manager; Expertise in Scrum / Agile ceremonies and Backlog management.
  • Strong proficiency in Google Cloud Platform (GCP) and its native monitoring tools (Cloud Monitoring, Logging, Pub / Sub).
  • Direct experience integrating monitoring / alerting platforms with ServiceNow (ITSM / ITOM).
  • Familiarity with monitoring tools like SolarWinds.
  • Experience with data ingestion pipelines, defining security logging / alerting requirements, and working with complex application telemetry.
  • Experience within the ERP domain (e.g., SAP, Oracle, major financial systems), understanding its data flows and operational criticality.
  • Experience with UX / UI principles for technical platforms (e.g., dashboard design, defining information hierarchy).

    • Education & Experience

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
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    Gcp • GA, United States