Insurance Investigator

Life & Health Insurance Investigator

Anticipated Salary Range: $60,000-$73,000 Salary Commensurate with Qualifications and Experience The (SCC) seeks a Life & Health (L&H) Insurance Investigator who has a passion for public service and consumer protection. The L&H Insurance Investigator is part of the Agent Regulation Division within the , which is responsible for licensing and regulating insurance agents and agencies. The Agent Regulation Division ensures that insurance professionals selling company policies are properly qualified and comply with all requirements, as well as acceptable standards of conduct. Through specialized investigations and audits, a L&H Insurance Investigator determines the validity of consumer filed complaints against life, health, and annuity agents and agencies. This full-time hybrid position works in the downtown office on Mondays and frequently travels within the Commonwealth of Virginia and occasionally out of state to conduct investigations. The SCC offers on-the-job training, professional development opportunities, and long-term career growth. Essential Duties and Responsibilities

• Conduct field investigations and audits of life, health, and annuity insurance agents and agencies to determine compliance with applicable Virginia laws and regulations
• Draft correspondence to insurance companies to obtain additional records
• Gather, organize, review, and analyze insurance records obtained during investigation
• Develop and evaluate strategies to manage multiple investigations, working closely and communicating with staff at all levels
• Conduct in depth and tactful interviews with consumers, witnesses, insurance agents, and insurance agency personnel
• Conduct thorough searches using investigative databases, internal resources, internet resources, and public records to locate parties and collect information
• Prepare detailed written investigative reports, including all documentation needed to support the violations noted during the investigation
• Identify areas of non-compliance and make recommendations regarding the initiation of disciplinary proceedings including case preparation and testifying at hearings
• Present cases to counsel as well as to local, state, and federal law enforcement agencies
• Travel frequently in Virginia and occasionally out of the state, including overnight travel
• Assist with licensing applications where the agent reported criminal history
• Perform related work as required

Please Note: SCC only accepts applications received through its career center site. Applications submitted through Virginia Jobs site directly will not be considered.
For more information and to apply for this position directly on the SCC Career Center website, click the Additional Detail button on this page.
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