Infrastructure Backup Analyst - Assistant Vice President

The Infrastructure Backup Analyst (Infrastructure Senior Tech Analyst - C12) is an intermediate level role responsible for assisting with for assisting with Fast Disk Recovery (FDR) and Net Backup. Activities, including FDR UPSTREAM, Change Records, Incident Records, Job Control Language (JCL) knowledge, Troubleshooting Abends, working on call shifts which include Nights and Weekends.

Responsibilities :

Create Fast Disk Recovery (FDR) backup jobs from work orders. Designing and testing new backups.

Create change record to move FDR Backup into production.

Create change records to modify Job Control Language (JCL)

Drive Root Cause Analysis for failed FDR Backups. Which would require troubleshooting, System Administrator (SA) contact and restarting the failed job after determining root cause.

Monitor Fast Disk Recovery (FDR) batch jobs to make sure they are executing properly

Manage monitor and maintain system scratch counts.

Review requirement documents, update processes and procedures as necessary

Contribute to technical direction and strategic decisions

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to senior stakeholders and / or other team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications :

5+ years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement

Ability to communicate technical concepts to non-technical audience

Ability to work with virtual and in-person teams, and work under pressure or to a deadlines.

Experience with Server Backups, Job Control Language (JCL), EXCEL Spreadsheets.

Effective written and verbal communication skills

Effective analytic / diagnostic skills

Education :

• Bachelor’s / University degree or equivalent work experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group : Technology

Job Family : Infrastructure

Time Type : Full time

Primary Location :

Irving Texas United States

Primary Location Full Time Salary Range :

$96,400.00 - $144,600.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including : medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

Anticipated Posting Close Date :

Nov 14, 2025

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Citi is an equal opportunity and affirmative action employer.

Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.