Director of Quality Safety and Staff Development - Gilchrist

The Director of Quality, Patient Safety, and Staff Development-Gilchrist, assists in the development and implementation of quality, patient safety, and accreditation standards. This role will also assist with assessing and identifying the training needs of clinical staff, and working in collaboration with the Senior Leadership, develop and deliver education, coaching, and training for clinical staff to ensure safety and compliance standards. This role will also monitor, review, and stay abreast of changes within regulatory rules and change within the appropriate accreditation organization, as well as federal, state and local government regulations that impact end of life care. The Director will provide leadership and work directly with managers, providers and staff to foster clinical effectiveness and quality outcomes and advance a culture of excellence throughout the organization.

Education :

Bachelor's degree in business, nursing, or a health-related field; Master's degree preferred.

Patient safety training or certification preferred

Experience

Five years of progressive experience in healthcare quality, compliance, and patient safety with focus on end-of-life care

Experience in leading Joint Commission and / or CHAP accreditation and CMS Surveys in post-acute settings, hospice and end of life preferred. Knowledge and experience with value-based purchasing models, as related to hospice and end of life.

Demonstrated experience using performance improvement skills such as Lean or Six Sigma and experience conducting

Licensures, Certifications

Current registration with the Maryland State Board of Examiners of Nurses as a Registered Nurse, or other advanced clinical license

Knowledge, Skills and Abilities

• Ability to identify system failures and facilitate changes that will lead to improvement
• Expert skill in oral and written communication, including demonstrated facilitation skills with diverse groups
• Performance improvement skills including root cause analysis and model for improvement
• Skill in managing multiple priorities and demonstrated ability to meet deadlines under all types of circumstances
• Strong clinical analysis and investigative skills necessary to assess patient safety occurrences, risk events and variances in clinical quality outcomes.
• Strong leadership and management and group facilitation skills.
• Ability to influence and negotiate individual and group decision-making.
• Advanced interpersonal skills to manage, direct, and coordinate the activities of multiple departments to positively communicate and work with professionals at all levels of the organization
• Ability to manage circumstances where uncertainty is inherent.
• Mentoring and coaching management-level staff by providing open and honest feedback that results in enhanced performance outcomes.
• Skilled communicator and expert in facilitating safety events such as RCA, FMEA, and other root cause and effect tools.
• Mentors and drives engagement with direct reports and department leaders in individual areas of oversight using the organization's Leadership System.
• Ability to read, interpret and apply regulatory and accreditation requirements. Solid understanding of CMS, CoPs, and CHAP standards.
• Technical skills include comfort and familiarity with Microsoft Office programs and ability to assemble and analyze data for meaningful results.
• Projects and role models a professional image at all times in both action and presence.

Principal Duties and Responsibilities

Physical Requirements

Working Conditions

All roles must demonstrate GBMC Values

GBMC Values

Value Description

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Teamwork

I will be engaged and collaborative. I will keep people informed.

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Pay Range

$77,201.00 - $138,961.82

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.