Office Supervisor, High School Dual Enrollment (HSDE)

Compensation $44,571.00 Annual Job Description Summary The application deadline for this position is 11 : 59pm EST on October 16, 2025.

The High School Dual Enrollment (HSDE) program at Santa Fe College (SF) provides qualified secondary students with an opportunity to complete their high school credits and take classes at the college toward their academic and career goals. The Office Supervisor organizes and directs the clerical and functional operations of the High School Dual Enrollment Office. This position also provides initial support to students, staff, and community members who have questions or concerns before referral to leadership. Job Description

Responsibilities and Duties Include :

Provides oversite and management of staff and / or operations with delegated authority within assigned department, office or program area.

Exercises independent judgement in addressing the daily concerns of internal and external constituents; may act on behalf of the supervisor in their absence.

Determines how and when issues should be escalated to supervisor.

Delegates and assigns duties as required to meet department goals.

Assists in the tasks of daily office management, which may include payroll, budget reports, ordering supplies, travel, or scheduling.

Evaluates departmental, office or program operations and activities; recommends improvements and modifications.

Coordinates the hiring process including completion of required documents and making recommendations for new hires and terminations.

Provides training, coaching, discipline and evaluation of direct reports.

Provides administrative support and leadership through completion of assignments, which may include researching, compiling, analyzing, and summarizing data for special projects, programs, and various comprehensive reports.

Prepares or directs the preparation of annual, quarterly, or administrative reports.

Assists with maintaining the budget including tracking of expenditures and coordinating purchasing activities.

Maintains calendars of department or office activities, meetings and various events; coordinates activities with other departments, offices, students, the public and outside agencies.

May assist in the development or upkeep of the department / area webpage.

Complies with all published College Rules, procedures, guidelines, and laws / regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.

Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.

Provides service excellence through courteous, informed, accessible, and professional engagement.

Performs other duties as assigned.

Reports to : Executive Director of Secondary Programs

QUALIFICATIONS

Required : An associate degree with four (4) years of related work experience or a combination of completed education and / or related work experience equal to six (6) years.

Additional Requirements : A criminal background check will be conducted.

Preferred : Prior supervisory or management experience, as well as bookkeeping and budgeting experience.

General Knowledge, Skills, and Abilities

Ability to work successfully in a multi-cultural environment.

Adaptability to Change able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.

Communication able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.

Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.

Customer Service ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.

Ethics able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

Leadership has demonstrated success as an entrepreneurial, high energy, driven, hands-on leader. Possess expertise in selecting, training, developing, coaching, mentoring, and retaining a highly motivated workforce.

Organization & Time Management able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.

Problem Solving proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.

Team Orientation & Interpersonal highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

Relationship Management able to personally provide high level of interactive service to others, building relationships and addressing identified needs.

Results Orientation proven ability to set and exceed established targets.

Systems & Software - proficient level of knowledge of Microsoft Office and / or relevant position software programs.

Detail Oriented - Proven accuracy and attention to detail.

Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on : their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu / eaeo

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to : equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and / or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.